About this event
It's time to transform the way you do business by improving your customer relationships!
Join our next Customer Service Excellence Workshop, on Saturday, May 27, 2017 from 10 am - 4pm.
You have the opportunity to meet our experts in person, network with other entrepreneurs and get your questions answered and get feedback on customer service.
This training workshop is only JMD$8,000 and this includes lunch, coffee break, training booklet and a participating certificate.
Topics to be covered include:
• Definition of Customer Service Excellence.
• How to build long-term customer relationships
• The role of the business owner in Customer Service
• The value of Customer Service
• How does Customer Service affect your bottom line
• What is poor customer service?
• The Skills needed to deliver good customer service.
• How to manage Difficult Customers and manage Customer complaints.
• How to make customers so happy they tell others and spend more.
Register today; Limited Space Available!
REGISTRATION & PAYMENTS MUST BE DONE PRIOR TO THE EVENT TO SECURE YOUR SPOT.
For more details or other payment methods call 908-3644 or 296-7681 or email Info@yaneekpage.com
Refunds will not be provided for registrants who do not attend the workshop.